1. Introduction

 

Welcome to OldOak, your preferred destination for discovering and acquiring unique vintage clothing, antiques, and collectibles. This Privacy Policy is designed to provide you with a clear understanding of how we collect, use, protect, and share your information when you engage with OldOak’s various services, including our website, mobile applications, and related services (collectively, the “Services”).

Purpose of This Policy:

• Transparency: Our goal is to be transparent about the data we collect about you, how it is used, and with whom it is shared.
• User Consent: By accessing and using OldOak’s Services, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy. If you do not agree with the policies and practices described in this policy, you should not use our Services.
• Scope and Application: This policy applies to all visitors, users, and others who access the Services (“Users”).

 

Data Collection:

• We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like which products you’ll find most useful. The information OldOak collects, and how that information is used, depends on how you use our Services and how you manage your privacy controls.

 

Data Usage:

• This policy describes the types of information we may collect from you or that you may provide when you visit the website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

Changes to Our Privacy Policy:

• Periodic Updates: We may update this policy from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.
• Encouragement to Review Policy: We encourage you to periodically review this page for the latest information on our privacy practices.

 

By providing information to us or by using our Services, you agree to the terms and conditions of this Privacy Policy. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at the provided contact details.

 

2. Information We Collect –

At OldOak, we collect various types of information to enhance your experience, tailor our services to your preferences, and improve the overall quality of our offerings. Here’s a detailed overview of the different categories of information we gather:

 

1. Personal Information:

   – Registration Data: To create an account with OldOak, we require you to provide us with your name, email address, and a secure password. This information helps us in creating a personalized account for you.

   – Purchase Data: When you make a purchase through OldOak, we collect information necessary to complete the transaction, including your shipping and billing addresses, payment method details (such as credit card or bank account numbers), and other contact information to ensure seamless delivery and customer service.

   – Interaction Data: We keep track of your interactions with our services, which includes the products you search for, view, and purchase. This data helps us to understand your preferences and tailor our offerings accordingly.

 

1. Usage Information:

   – Log Data: As you navigate through and interact with our site, we automatically collect details of your visits. This includes information such as your IP address, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.

   – Device Information: Information about the device you use to access our services, such as the hardware model, operating system and version, unique device identifiers, and mobile network information, is critical for us to ensure our services are optimized for your device’s capabilities and settings.

 

1. Cookies and Tracking Technologies:

   – Cookies: We use cookies to maintain your session and preferences, making your experience more personalized. Cookies help us remember your settings and login details for future visits and provide personalized advertising based on your activity.

   – Web Beacons: These are small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) that may be included in our web pages and e-mail messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. These help us track your navigation around our site and our product effectiveness and to deliver targeted advertisements.

 

Consent and Control:

   – Consent to Collect Data: By using OldOak’s Services, you explicitly consent to the collection and use of your personal and usage information as described in this policy.

   – Control Over Personal Information: You have control over your personal information, and you can access, amend, or delete your data as outlined in our data rights and retention section of this policy.

 

This detailed explanation ensures transparency in how we handle your data at OldOak. We commit to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. If you have questions or concerns about our data collection methods, please do not hesitate to contact us.

 

3. How We Use Your Information –

At OldOak, we value your trust and are committed to using your information responsibly and ethically to enhance your experience and improve our services. Here is an expanded overview of how we utilize the information we collect:

 

1. To Provide and Manage Services:

 

• Order Fulfillment: We use your personal information, such as your name, address, and payment details, to process transactions, fulfill orders, ensure delivery of purchased items, and manage post-purchase activities such as returns and refunds. This also includes communicating with you about your order status, transaction confirmations, and any issues that may arise.
• Customer Support: Your information enables our customer support team to effectively assist you whenever you reach out with inquiries or require assistance. This includes accessing your account and order history to provide context-specific support and updates regarding our services or your requests.

 

1. To Improve and Personalize Services:

 

• Personalization: By analyzing your browsing and purchase history, preferences, and behavior, we can tailor your experience on our platforms. This includes providing you with customized product recommendations, personalized content on our website, and targeted advertising that aligns with your interests.
• Analytics and Improvement: We continually use data analytics to understand how our services are used, which helps us identify user patterns, preferences, and areas for improvement. This analysis is crucial for enhancing service quality, developing new features, and providing a seamless and more intuitive user experience.

 

1. For Marketing and Communication:

 

• Promotions: We use your contact information to send updates and communications about new products, special offers, and upcoming events, but only with your prior consent. This ensures that you receive marketing materials that are likely to be of interest to you.
• Engagement: Through emails, newsletters, and targeted advertisements, we keep you informed and engaged with our latest offerings and news. You can manage your preferences and opt-out of receiving these communications at any time through your account settings or by following the unsubscribe instructions provided in such communications.

 

1. Legal Compliance and Security:

 

• Compliance: We may use your information to comply with applicable laws, respond to legal requests, and protect the rights and safety of OldOak, our users, and the public. This includes using data to defend against legal claims, comply with regulatory requirements, and enforce our Terms of Service.
• Security Measures: Your information helps us to implement and maintain security measures, monitor for fraud and unauthorized activities, and safeguard the integrity of our services.

 

Respecting Your Privacy:

 

• Choice and Transparency: OldOak respects your privacy and provides you with choices about the data we collect, use, and share. You have access to your information and can update, modify, or delete it as needed.
• Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

 

This detailed explanation is designed to ensure that you fully understand and feel comfortable with how we use your information. By providing your information and engaging with our services, you consent to this use in a manner consistent with this Privacy Policy. If you have any questions or concerns, please do not hesitate to contact us.

 

4. Sharing Your Information –

At OldOak, we are committed to protecting your privacy and only share your information where necessary and in accordance with our policies. Here is a detailed explanation of how and with whom your information may be shared:

 

1. Third-Party Service Providers:

   – Analytics Partners: We partner with third-party analytics providers who help us understand how our users interact with our services. These partners process data such as your usage patterns and interactions with our site to help us enhance your experience and improve the functionality of our services. These providers are bound by confidentiality agreements and are not permitted to share or use this information for any other purposes.

   – Payment Processing: To complete your transactions efficiently, we share relevant payment data with banks and financial institutions that process payment transactions. This also includes sharing data with third-party services for fraud prevention and to assess the risk associated with transactions. These third parties are carefully selected and have robust security measures in place to protect your information.

 

1. Compliance with Laws and Law Enforcement:

   – Legal Requirements: We may disclose your information when legally required to do so. This can include providing information to comply with a court order, subpoena, or other legal processes. We may also share information in response to a government request or where necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service, or as otherwise required by law.

   – Law Enforcement: In certain instances, we may have to disclose information to law enforcement or other government officials as part of an investigation or otherwise for the safety and security of our platform and users.

 

1. Business Transfers:

   – Mergers and Acquisitions: In the event that OldOak undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information might be among the assets transferred. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

 

1. Other Disclosures:

   – Aggregated or Non-identifiable Data: We may share aggregated or non-personally identifiable information with partners or for public relations. For example, we may share information publicly to show trends about the general use of our services.

 

Safeguarding Your Information:

   – Contractual Safeguards: Whenever we share your information with third parties, we take steps to protect your information by requiring these third parties to enter into a contract that obligates them to use the personal information we provide them only for the purposes for which we dictate and to adequately safeguard the data.

 

By using OldOak’s Services, you agree to the sharing of your information as outlined in this section of our Privacy Policy. We are committed to ensuring that your information is protected and handled with care in every transaction and interaction.

 

 

5. International Data Transfers –

OldOak operates on a global scale, which means that your personal information may be processed on computers and servers located outside of your home country or geographic area, potentially including countries where the privacy laws may not be as comprehensive or protective as those in your jurisdiction.

 

Nature of International Transfers:

– Data Hosting and Processing: Information we collect may be transferred to, stored, and processed in any country where we engage service providers or where our servers are located. This includes countries outside of the European Economic Area (EEA), the United States, and Egypt, which may have data protection rules that are different from those of your country.

– Standard Contractual Clauses and Other Safeguards: To ensure your personal information is treated securely and in accordance with this Privacy Policy, OldOak utilizes various mechanisms including data transfer agreements that incorporate standard contractual clauses approved by the European Commission, or relying on certification schemes such as the EU-US Privacy Shield for data transferred to entities in the United States.

 

Risks and Mitigations:

– Potential Risks: While international data transfers allow for the seamless operation of our services, they also pose risks due to the variability in data protection laws across countries.

– Mitigation Measures: We take steps to protect your personal information by implementing robust security measures and confidentiality agreements with third-party service providers ensuring they process your data only as authorized and maintain its confidentiality and integrity.

 

Consent to International Transfers:

– Informed Consent: By using OldOak’s services, you understand and consent to the transfer of your information outside of your country, including to countries that may have different data protection rules than your country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

 

Your Rights and Controls:

– Data Protection Rights: You may have certain rights regarding your personal information, depending on the law of your country. These can include rights to access, correct, delete, or restrict the use of your personal information.

– Exercising Your Rights: OldOak is committed to providing you with control over your data. If you wish to exercise any of these rights, please contact us directly. We will respond to your request in accordance with applicable data protection laws.

 

By using our services, you acknowledge and agree to the transfer, storage, and processing of your information in this manner. If you have any concerns about the international transfer of your data, please contact us so that we can provide you with additional information or explore alternative arrangements where possible.

 

6. Data Security –

At OldOak, we recognize the importance of safeguarding the personal information that you entrust to us. Ensuring the security of your data is a top priority, and we are committed to implementing robust security measures to protect it from unauthorized access, alteration, disclosure, or destruction.

 

Security Measures in Place:

– Industry-Standard Technologies: We employ industry-standard security measures designed to protect your personal information both during its transmission and once we receive it. This includes the use of secure sockets layer (SSL) technology to encrypt data during transmission over the internet, and advanced encryption standards (AES) to secure data at rest.

– Secure Servers: Your personal information is stored on secure servers that are managed by us and our service providers. Access to these servers is safeguarded by physical, electronic, and procedural safeguards in line with industry standards.

– Regular Audits: We regularly review our security policies and protocols to ensure that our systems are secure and protected against new vulnerabilities. This includes conducting periodic audits and routine checks to ensure that our system’s integrity and data protection measures are never compromised.

 

Limitations of Security Measures:

– No Method is 100% Secure: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

– Shared Responsibility: Protecting your data is also a shared responsibility. You can contribute to the protection of your personal information by using strong passwords, keeping your login credentials confidential, and being vigilant against phishing attacks and other online threats.

 

Response to Security Breaches:

– Incident Response Plan: In the unlikely event of a data breach, we have in place an Incident Response Plan that includes notifying affected users where we believe there is a reasonable risk of harm to you or a legal requirement to do so.

– Remediation Actions: We will take swift action to minimize the impact of any breach, which includes working with cybersecurity experts to investigate the breach, remediate any identified vulnerabilities, and enhance our security measures to prevent future incidents.

 

User Assistance:

– Contact Us: If you have any concerns about the security of your personal data, or if you suspect that your personal information has been compromised, please contact us immediately. We are here to help and will take prompt action to address your concerns.

 

By using OldOak’s services, you acknowledge the measures we take to protect your data and agree to take reasonable steps to safeguard your own personal information. If you have any questions or need further information regarding our data security practices, please do not hesitate to reach out to us.

 Privacy Policy for OldOak

 

7. Your Rights Over Personal Information – Expanded Version

 

At OldOak, we recognize and respect your rights over the personal information you share with us. In compliance with data protection laws, we provide you with several rights regarding the control and management of your personal data. Understanding these rights ensures that you can make informed decisions about your information.

 

Your Data Protection Rights:

– Right to Access: You have the right to request access to the personal information OldOak holds about you. This enables you to receive a copy of the personal data we have about you and to check that we are lawfully processing it.

– Right to Correction: You have the right to request that OldOak correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

– Right to Erasure: You can request the deletion of your personal data. This right enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local law.

– Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions. This means you can request us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

– Right to Data Portability: You have the right to request that OldOak transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

How to Exercise Your Rights:

– Via Account Settings: Most of these rights can be exercised directly within your account settings where you can manage your personal information at any time.

– Contact Us: For actions like data deletion or for more complex requests, you may need to contact our support team for assistance. We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

 

Protection and Verification:

– Security Measures: To ensure that the request for access is genuine, we may need to request specific information from you to help us confirm your identity. This security measure is important to protect your information and to ensure that personal data is not disclosed to any person who has no right to receive it.

 

Your rights are fundamental to your experience with OldOak, and we are committed to respecting and facilitating these rights. If you have any questions or concerns about how your personal information is handled, please do not hesitate to reach out to our support team. We are here to ensure your data is managed respectfully and lawfully.

 Privacy Policy for OldOak

 

8. Data Retention – Expanded Version

 

At OldOak, we understand the importance of responsibly managing the personal information you entrust to us. Our data retention policies are designed to ensure that we keep your personal information only for as long as necessary for the purposes for which it was collected, and in accordance with our legal obligations and legitimate business interests.

 

Purpose of Data Retention:

– Service Provision: We retain your personal information as long as necessary to provide you with the services you have requested. This includes maintaining your account, fulfilling your orders, and providing customer support.

– Legal Compliance: We may retain personal data for longer periods than required by law, including for tax, accounting, and regulatory requirements, and to have an accurate record of your dealings with us in the event of any complaints or challenges.

– Business Purposes: Retention periods may also be based on OldOak’s business needs and practices, which include but are not limited to product improvement, active customer management, business strategy, and audit, fraud, and crime prevention.

 

Types of Data Retained:

– Account Information: Your account information, which includes registration and payment details, is retained as long as your account is active and for a reasonable period thereafter in case you decide to re-activate the services.

– Transactional Data: We keep transactional records, which include purchase history, for a period of time that is consistent with applicable law, typically for the duration of your relationship with us plus a number of years afterwards, as required by tax and commercial laws.

– Interaction Data: Information on how you use our services, such as the products you have viewed or searched for, is

 Privacy Policy for OldOak

 

9. Changes to This Privacy Policy – Expanded Version

 

OldOak is committed to maintaining a standard of excellence in privacy and to complying with applicable data protection laws. We recognize that transparency is key to maintaining your trust, and as part of this commitment, we may update or modify this Privacy Policy from time to time to reflect changes in our business practices, data handling practices, or in response to regulatory changes.

 

Notification of Changes:

– Regular Review: We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. The date of the last modification or update will be noted at the top of our Privacy Policy.

– Notification Methods: If we make material changes to the Privacy Policy, we will provide more prominent notice of changes or updates as appropriate under the circumstances. This may include specific outreach such as email notifications or a noticeable announcement on our website.

 

Your Acceptance of Changes:

– Consent to Updates: By continuing to use OldOak’s services after we have posted any modifications to the Privacy Policy on this page, you are acknowledging the modifications and agreeing to abide and be bound by the updated Privacy Policy. If you do not agree to the new terms, you should stop using our services.

– Impact of Changes: Changes to this Privacy Policy may affect how we use or treat information that we have collected from you previously, including how we might change the use or sharing of previously collected information.

 

Feedback and Questions:

– Engagement: We welcome your input on our Privacy Policy and our privacy practices. If you have suggestions or questions, or if you need further information regarding any changes, please do not hesitate to contact us. Your feedback helps us to improve our policies and better protect your personal data.

 

By using our services, you acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. This proactive approach ensures that you are always informed about the ways we protect your privacy and handle your valuable personal information

 

10. Contact Us – Expanded Version

 

At OldOak, we are dedicated to maintaining open lines of communication with our users, ensuring you feel supported and informed regarding your privacy and the use of your personal information. Should you have any questions, concerns, or require clarification about any aspect of this Privacy Policy or your personal data, we encourage you to reach out to us. We are here to help and provide assistance with any inquiries you may have.

 

How to Contact Us:

– Email: For immediate assistance or to discuss your privacy concerns, you can email us at 6oldoak6@gmail.com. This is often the fastest way to get a response to your inquiries.

– Phone: If you prefer to speak directly with a customer service representative, you can call us at +201110069396. Our business hours are week-days till 17:00, and we are available to address your concerns during these times.

– Mailing Address: For formal inquiries or if you prefer to contact us in writing, you can send a letter to our address. Please include your contact information and a detailed description of your question or concern so that we can respond more effectively.

– Online Contact Form: Alternatively, you can reach us through our website’s contact form. Simply fill out the necessary fields, and a member of our team will get back to you as soon as possible.

 

Customer Support Team:

– Our dedicated customer support team is trained to handle your questions about our privacy practices, the information we collect, how we use and protect it, and what your rights are concerning your personal data. They can also assist you with accessing, updating, or deleting your personal data as per your request.

 

Feedback:

– We value your feedback and are continually looking to improve our Privacy Policy and practices. If you have suggestions or comments, please do not hesitate to share them with us.

 

By providing these various methods of contact, we aim to ensure you can easily reach us in the way that is most convenient for you. Your privacy is important to us, and we are committed to ensuring that your personal information is handled respectfully and responsibly.